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Hospice Says Thanks A Million to its Wonderful Volunteers

Posted on 1st June 2018

Heart of Kent Hospice wants to say a huge thank you to its nearly 600 ad hoc and regular volunteers. Their donations of time have been estimated at over £1 million - enabling the charity to care for nearly 1,500 people living with a terminal illness and their loved ones last year.

The Hospice, which supports and cares for people from Maidstone, Aylesford, West Malling, Staplehurst and Tonbridge and the surrounding villages, is highlighting and celebrating the work of its incredible volunteers during Volunteers’ Week, which runs from 1 – 7 June 2018.

According to Sarah Pugh, Chief Executive at Heart of Kent Hospice, “our volunteers are the lifeforce of our charity. I see their immense generosity every day; around the Hospice, at our events and in our charity shops and cafés, which is why this amazing figure doesn’t surprise me but it does make me feel incredibly proud.

“Our volunteers help support patients and their families in our local community at a really difficult time and we couldn’t provide the services we do without them. They are invaluable.”

Volunteer receptionists Helen and Julie welcome every visitor ensuring that anyone who steps through the doors of the Hospice is made to feel at home, while Jon regularly drives patients to their outpatient appointments enabling them to benefit from the many therapeutic activities the charity has to offer. Heart of Kent Hospice’s Patient Care Volunteers support nurses on the ward and in the outpatient centre, while the team in the coffee shop ensure there is always nutritious food for patients, visitors and colleagues.

On Tuesdays and Fridays, volunteer receptionist Carole from Penenden Heath leaves her three dogs Finn, Betty and Gracie to come to the Hospice to answer phones, direct calls, receive post and most importantly welcome patients and visitors.

“I thought the Hospice would be a ‘grey’ place to work” Carole explained. “But when I came to the Volunteer Open Morning I couldn’t believe how welcoming and positive the atmosphere was. Now, I metaphorically skip to work. This role has given me such a lift, I’m meeting such wonderful people while giving something back.”

The Hospice will be celebrating Volunteers’ Week by highlighting the work of its volunteers through social media and topping off the Week with a Volunteer Open Morning at the Hospice’s main building in Preston Hall, Aylesford, Kent. ME20 7PU on Saturday 9 June from 10am to 1pm. To find out more about volunteering opportunities, from supporting patients in the Hospice and in the community, to helping in one of its 14 shops, two cafés or at its fundraising events, please call 01622 792200 or visit

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