Care at home
At any one time, we help over 1,000 people living with terminal illnesses to live comfortably in their own homes.
Our Community Healthcare Team are here to support you.
When you are referred to us, you will be contacted by a member of the Hospice Community Team who will undertake a holistic assessment of your palliative care needs. We will review your symptoms, pain and medication and work closely with your GP and other healthcare professionals to ensure you and your family are receiving the care and support you need.
We can offer practical assistance in the form of advising on equipment that could help you maintain your mobility and independence around the home. We can also provide emotional & spiritual care, welfare advice, social support, as well as guidance and support to parents of young children. Sometimes with your permission we will offer to refer you for additional support from other NHS or Charitable services that we have assessed may be of benefit to you. We can also support you and your loved ones with conversations and guidance about planning for your needs when you are less well or maybe approaching the end of your life.
You can contact our Hospice Community Team by telephone on 01622 792200. We offer a 7 day a week service between the hours of 8:30am to 5:30pm. Out of hours enquires are automatically diverted to colleagues on our Inpatient Unit.
You can also email the team at THO.ClinicalAdminHoKH@nhs.net. This email inbox is monitored between 9:00am and 5:00pm Monday - Sunday. If your enquiry is urgent, please contact the team by telephone.
Hospice Hub services
Our Hospice Community Team encourage you and your loved ones to come to the Hospice and access our specialist compassionate care and support via our new Hospice Hub service.
Our Hospice Hub offers a range of sessions where our patients, family members and carers can access our specialist care, support and advice, as well as the opportunity to share peer-to-peer support with others facing similar challenges.
Hospice Hub
Symptom control videos
We’ve produced practical advice films on managing the effects of your illness at home. Guidance can be found on:
- End-of-life support and advice
- Breathlessness
- Nausea and vomiting
- Pain control
- Respiratory secretions
- Restlessness
To select a video from the playlist on your left, please click on the icon in the top right corner of the video (see example below).
The Hospice made such a difference. Joerg and the community team helped me more than they will ever know. With their help, Peter was fighting to the end. When he died, he knew I was with him. He had his children around him and his ‘mutleys’ - our two Westies - lying across his legs.
Compassionate Neighbours
Are experiencing loneliness or social isolation? A Compassionate Neighbour volunteer could help you.
Our Compassionate Neighbours project matches local volunteers with those under our care who may be feeling lonely or isolated. You will have the opportunity to build a genuine friendship with your Compassionate Neighbour volunteer, who will visit and call you regularly.
Compassionate Neighbours