Care at home

A woman opening her front door to welcome in our Community Nurse Joanne

At any one time, we help over 1,000 people living with terminal illnesses to live comfortably in their own homes.


Our Hospice Community Team are here to support you

When you are referred to us, one of our experienced team members will take the time to get to know you and understand what matters most to you. Together, we will assess your needs and work closely with your GP and other healthcare professionals to ensure you and your loved ones receive the care, support and guidance you need.

We can help with managing symptoms and medication, offer advice on equipment to support your independence at home, and provide emotional, spiritual and practical support. We can also offer guidance for families, including parents of young children, and with your permission, help connect you with other NHS or charitable services that may be beneficial. As your needs change, we are here to support you and those close to you with planning and conversations about future care.

Our Hospice Community Team is available seven days a week, from 8.30am to 5.30pm. Outside these hours, your call will be answered by colleagues on our Inpatient Unit.

Telephone: 01622 792200

Email: THO.ClinicalAdminHoKH@nhs.net

Emails are monitored daily from 9.00am to 5.00pm. If you need urgent support, please call us.

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telephone communication by the hospice community team between 2024-2025

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families and loved-ones supported through counselling, spiritual care, welfare and social work between 2024-2025

Hospice Hub services

We encourage you and your loved ones to make the most of our Hospice Hub, a friendly and supportive service designed to help you live as well as possible.

Through a variety of sessions, patients, families and carers can access specialist care and advice, while also benefiting from the understanding and encouragement of others with shared experiences.

Hospice Hub
Hospice Hub

Symptom control videos

We’ve created a series of practical advice videos to help you and your loved ones manage the effects of illness at home. You can find guidance on:

  • End-of-life support and advice
  • Breathlessness
  • Nausea and vomiting
  • Pain control
  • Respiratory secretions
  • Restlessness

To select a video from the playlist on your left, please click on the icon in the top right corner of the video (see example below).

Amanda, from the Hospice Community Team, calls me regularly, every two weeks and always asks how I am, ensuring I have the right support and care. Every contact I have had with the hospice has been excellent. Everyone there does their utmost to understand you and to support and give you help where needed.

Den Hospice patient

The Hospice made such a difference. Joerg and the community team helped me more than they will ever know. With their help, Peter was fighting to the end. When he died, he knew I was with him. He had his children around him and his ‘mutleys’ - our two Westies - lying across his legs.

Marion Wife of Peter, a Hospice patient

No one should feel alone. Our Compassionate Neighbour volunteers offer companionship, conversation and a friendly face when you need it most.

Our Compassionate Neighbours project pairs local volunteers with people who may be feeling lonely or isolated, providing companionship, regular contact and the opportunity to build a genuine friendship.

Compassionate Neighbours