Shops Survey

Step 1 of 13

Thank you for choosing to take part in our shops survey. There are 12 questions and it should take approximately 1-2 minutes to complete. By generously giving us a little of your time, you are helping better our understanding of how and why people visit out shops.

How often do you visit our charity shops?(Required)

Weekly	Monthly	A few times a year	Rarely	Never

Which of our charity shops is closest to you?(Required)

Aylesford Superstore (Hall Road)

Borough Green

Coxheath

Headcorn

Larkfield

Lenham

Parkwood

Senacre

Snodland

Staplehurst

The Mall, Maidstone

Tonbridge

Tunbridge Wells

West Malling

Don't know

Which of our charity shops have you visited?(Required)

Aylesford Superstore (Hall Road)

Borough Green

Coxheath

Headcorn

Larkfield

Lenham

Parkwood

Senacre

Snodland

Staplehurst

The Mall, Maidstone

Tonbridge

Tunbridge Wells

West Malling

None

Which of our charity shops do you visit the most often?(Required)

Aylesford Superstore (Hall Road)

Borough Green

Coxheath

Headcorn

Larkfield

Lenham

Parkwood

Senacre

Snodland

Staplehurst

The Mall, Maidstone

Tonbridge

Tunbridge Wells

West Malling

None

Have you ever visited our eBay store?(Required)

Yes

No - I didn't know there was one

No - But I knew there was one

What is your motivation for shopping at our charity shops?(Required)

I like shopping for bargains

It’s local to me

I want to support Heart of Kent Hospice

It’s a sustainable and environmentally friendly option

Have you ever donated pre-loved items to our charity shops?(Required)

Yes

Have you registered to GiftAid your donations, making their sale value worth 25% more to the hospice?(Required)

Yes

No - I didn't know I could do this

No - But I knew this was an option

Did you know that you can now buy single lottery tickets in our shops?(Required)

Yes, I have bought one

Yes, but I haven't bought one

Have you ever considered volunteering at one of our shops?(Required)

Yes, I currently volunteer

Yes, but I decided not to volunteer

No, but I would be interested in finding out more about volunteering

No, I am not interested in volunteering

Do you have a personal connection to Heart of Kent Hospice?(Required)

Yes, myself or someone I know is currently receiving care from the hospice

Yes, someone I know has previously received care from the hospice

How informed do you feel about the work of Heart of Kent Hospice?(Required)

I know a lot about the work of the hospice	I know a fair amount about the work of the hospice	I know a little about the work of the hospice	I know nothing about the hospice

We’d love to keep in touch with you from time to time, sharing news and information about our events, fundraising and volunteering opportunities.    Please tick below to tell us how you wish to hear from us: 

Email:(Required)

Yes, I'm happy to hear from you by email

No, please don't email me.

Name(Required)

First Last

Email(Required)

We promise to keep your details safe, and we will never sell or share them with anyone.  Our privacy policy explains how we keep this promise to you.   If you change your mind in future about how you would like to hear from us, please email  preferences@hokh.co.uk or call 01622 792200